Edit:big rant coming up. You’ve been warned
I’ve been thinking about this for a good couple months now trying to decide if it was worth putting a thread up. But I think it’s about time it is brought out and discussed.
Ignoring the whole government crap about it this one is about the actual stores that are out for it. Back when I worked in retail integrity of the business and keeping customers happy was always at the forefront of their business.
Now we come to gelball and the current businesses out. It started with tactoys. But since then other businesses seeing how tactoys are still currently getting away with it have decided to start to adopt the policies.
We have tactoys to start with. Their openly illegal business practices. Chasing nothing but the big $$$ sign.
We have companies verbally bashing other companies to customers. CEH particularly the bad one. Ive personally seen one of their techs openly lie to my face multiple times. The poor quality of his tech work. (One game day seeing 4 blasters that he “fixed or modified” breaking in the one session). I ended up lending my mp5 to one of them for the day just so they didn’t just pay a fee to play to them have nothing to play with. That same tech telling my the 1911 “atomic armoury” mags Aren’t compatible with the m4a1 1911 . The funniest bit is watching him almost destroy a customers 1911 only the week before because he didn’t know how to pop the pin out properly. I legitimately wanted to take the blaster out of his hands and tell him to not work on it. He spent 15 min bashing the quality of it. To literally sell the same thing rebranded the next week saying it’s the best thing ever. When was it ok to start lying to customers?
There is their whole pre order canceling fee or soemthing now too that was in another thread. But I’ve also seen other people cancel and get a full refund.
There’s the whole renegade blaster thing in the other thread (and my battery I bought where I still have in print their outright lie)
The store owner at azreals armory on video walking out into the car park with a blaster strapped to his hip. Also testing the Thor made launcher without using eyewear. Great example to show the kids that watch those vids…
Tac edge seemly to never be able to sell a working blaster (3 I’ve bought from them. 2 now working out of the box. And the third breaking within a week). Not to mention their need to plaster their face on everything’s like a celebrity. Instead of making a post with important information having to do a 20 min live stream to announce a 2 min update.
M4a1 (though one of their techs while does quality work has a reputation for being painfully slow on repairs)and x force(only issue I’ve ever had was when they put a deans on for me backwards on my battery and blaster. But again.thats not too bad of an issue). I’ve never had any real issues with them. In regards to warranty fixes or returns. And they’ve always been up front with me.
When did all of this become the norm? I get that we don’t have stores everywhere like it’s a Coles. But to treat customers like absolute trash because you almost “have to” go there because there’s no one else is just wrong.
And imo it’s only going to get worse. But the problem I guess is what can you really do about it.
We shouldn’t have to sit through 20 min of stroking a guys ego to get information or an announcement.
We shouldn’t have different companies slandering each other to get more customers.
We shouldn’t have illegal business practices or not following basic rules.
We shouldn’t have people lying to us.
Where the hell did it all go wrong?